Privacy notice
Last updated 12 October 2026
This notice says what Kubinu Agents does with personal data. Kubinu Agents is run by Kubinu Geopspatial Limited (RC 9913648), S2, Novare Shared Offices, Gateway Mall, Lugbe, Abuja. Write to hello@kubinu.com about anything in it.
Who is responsible
For your account, for what you send through the request form and for our own records, Kubinu Geopspatial Limited is the data controller.
For the lists your organisation uploads to a workspace (outlets, agents, branches and the totals that go with them), your organisation is the data controller and Kubinu is its data processor. We use those lists only to run the service for that workspace.
What we collect
- Your account: name, work email address, a hashed password, the role you hold in each workspace and when you were last seen.
- Sign-in security: the number of failed sign-ins, a hash of your network address, a hash of the browser you sign in from, and the two-step sign-in secret if you set one up. We never store the network address itself.
- Workspace requests: the name, organisation, work email, role, country and message typed into the request form, with a hash of the network address it came from.
- Uploaded lists: the files a workspace uploads and the rows we read from them. A named outlet or agent with a location can be personal data.
- The audit log: who changed what and when, with the email address of the person who acted.
What we do not take
A column of an upload whose heading looks like a BVN, a NIN, a phone number, an email address or a date of birth is not read, and it is taken out of the file before we store it. We do not buy data about you, we show no advertising, and no third-party tracking script runs on this site.
Cookies and browser storage
One cookie keeps you signed in and one protects forms against forgery. Your choice of light or dark theme is kept in your browser. There are no advertising or analytics cookies.
Where it is kept
The service runs on a server we rent from Hetzner Online GmbH, a hosting company based in Germany. The server is outside Nigeria. Mail is sent through our own mail server at mail.kubinu.com.
How long we keep it
Account details are kept while the account is open. A workspace request is kept until it has been answered and for as long as we need a record of the conversation. When a workspace is closed, its uploaded data is scheduled for deletion 30 days later; ask and we will delete it sooner. The audit log is a record of changes and is not edited.
Who sees it
People in your workspace see what their role allows. Kubinu staff open a client workspace only through a support session with a stated reason; the session shows a banner on every page and is written to that workspace's audit log. We do not sell personal data, and we pass it to nobody else unless the law requires it.
Your rights
Under the Nigeria Data Protection Act 2023 you may ask for a copy of your personal data, ask us to correct or delete it, object to how we use it, or withdraw consent. Write to hello@kubinu.com from the address on your account. If the data sits in a list your organisation uploaded, we pass the request to your organisation, which decides. You may also complain to the Nigeria Data Protection Commission.
Changes
When this notice changes, the date at the top changes with it.